Shipping

We prepare every order with care and hand it over to the courier as quickly as possible.

Delivery generally takes place within 24/72 business hours from the shipment of the order, barring any courier delays or periods of high demand.

As soon as the package is handed over to the courier, you will receive the available information to track its delivery.

Shipping costs

Shipping costs are calculated and shown directly at checkout before order confirmation.

For orders over €159, shipping is free.

Order tracking

When your order is shipped, you will receive a confirmation with the information needed to monitor the package.

We recommend that you always check that the email and phone number entered during purchase are correct, so that you receive delivery updates without issues.

Where we ship

We ship orders to the addresses available at the time of checkout.

For any shipments to islands, remote areas, or specific destinations, delivery times may vary.

Delivery address

Before completing your order, carefully check that the address entered is correct and complete.

After the order has been handed over to the courier, it may no longer be possible to change the delivery address.

Delayed order

If your order does not arrive within the expected timeframe, we suggest that you first check the status of the shipment using the tracking received.

If you need assistance, you can contact us providing the order number and we will be happy to help you check the delivery status.

Damaged package or delivery issues

If the package arrives visibly damaged, we recommend that you immediately document the condition of the packaging with photos and contact us as soon as possible.

In case of problems with the received product, we can verify the situation and advise you on how to proceed.